Refund policy
At Alwayz.co.in, we maintain a strict No Return and No Refund policy. We encourage our customers to review product details carefully before making a purchase.
Policy Details:
- No Returns: Once an order is confirmed and delivered, we do not accept returns for any reason, unless the product is received in a damaged or defective condition. In case of receiving the products damaged, kindly contact us with the concern within 48 hours of receiving the product, on : alwayz.officialretail@gmail.com, or +919998968405 on WhatsApp.
- No Refunds: We have a strict policy for no refunds for purchases made on alwayz.co.in, in case if any assistance or help is required for the order, kindly feel free to contact us at +919998968405 on WhatsApp.
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Exceptions:
- If you receive a product that is damaged during shipping or defective, please contact us at alwayz.officialretail@gmail.com or WhatsApp us on +919998968405 within 48 hours of delivery with photo/video evidence.
- We will review your claim and, if approved, arrange for a replacement or provide store credit at our discretion.
- Order Cancellations: Orders cannot be cancelled once they are placed and confirmed.